Terms & Conditions
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Back Ordered Items:
If at the time of an order, a normally stocked item is temporarily out of stock, the item will be placed on back order. The back ordered item will be shipped as soon as possible. Customers will not be charged for back ordered items until the item ships. If you would like to cancel a pending back order, please contact Gennie Shifter® immediately.
Prices are subject to change without notice. If a price has changed from the listed price, you will be notified at the time of ordering. For the latest prices, please contact your Gennie Shifter® authorized dealer. Confidential pricing is provided separately to dealers.
If you are not placing your order online and would like your shipment to be shipped Next Day, Second Day, or 3-Day Express, please make this request at the time you place your order. Express Shipping options are available at an additional charge. Your Gennie Shifter sales representative will give you a customized quote to let you know what the total shipping will be for your order. This service is available only for in stock merchandise ordered before 12:00 noon. Express Delivery must be pre-paid.
Accepted methods of payment are as follows:
-Credit Card (Visa, Mastercard, Discover, American Express)
Please note: An additional charge of $8.50 will be added for C.O.D. orders.
Limited Time Warranty:
Gennie Shifter® applies a Limited Lifetime Warranty on it’s products. Defects in materials or workmanship under normal use will be handled by Gennie Shifter® directly. To make a warranty claim, you must provide proof of purchase (i.e. original invoice) and an RMA# (call for RMA#). Gennie Shifter® reserves the right to repair or replace the product as it deems necessary. Gennie Shifter® will determine whether the product meets the terms and conditions of the Gennie Shifter® Warranty. Products that have been changed, altered, modified or misused in any way will not be warrantied. Gennie Shifter® reserves the right to refuse warranty coverage according to it’s terms. Product must be returned along with an explanation of the warranty claim to Gennie Shifter,® at the customer’s expense.
All drop shipments must be paid in full, in advance. There is a $8.50 drop shipment fee.Dealers Place Orders Online! Visit www.GennieShifter.com and order the Gennie Shifter products you need 24/7.Hours of Operation: Monday through Friday • 8:00 AM to 5:00 PM • Rocky Mountain Time. Sorry, we are closed weekends and on legal United States Holidays. Our website, www.GennieShifter.com, is updated daily.